Technical Support
Twinfix offers technical support to all of our customers, but especially to architects, specifiers and designers, to help ensure they specify the correct Twinfix product for their needs.
For pitched or curved glazing applications that are exposed to uniform distributed wind/snow load, we can assist you by recommending a bar system to suit. We can also provide information on glazing material spans and glazing bar centres. We use our CAD (Computer Aided Design) programme and operators on many of our contracts to ensure that our recommendations are correct.
We work closely with the companies that supply us with our polycarbonate glazing sheet materials and our aluminium glazing systems in testing our products to ensure that they meet the most up-to-date building regulations.
Installation is a key factor when specifying any product. At Twinfix, we work with many contractors and tradespeople across the UK in whose work we have confidence. We would be only too pleased to put you in touch with them.
We strongly believe in working closely with our customers, many of whom return to us again and again because they have confidence in Twinfix, our product range and the services that we provide.
Our service offering includes:
- Advice and consultation.
- Contact with fully trained and experienced people.
- Systems and processes conforming to the latest management system requirements.
- Project management.
- Design and development of quality glazing systems.
- Assistance with tender and budget preparations.
- Presentation, seminar and training packages.
- Help and assistance from start to finish.
Please click on this link to access copies of our standard CAD details. Please note that you have to register your personal details with us in order to obtain this information.
If you have a technical query with which you would like some help, please ring us on 01925 811311, or
click here to go to our contact page, where you can get it touch with us by email.